Thank you for choosing Astonishing Garage Doors for your garage door needs. We strive to provide our customers with top-quality products and excellent service. We understand that sometimes unforeseen circumstances can arise, and we want to work with you to find a solution. Please review our refund policy below:
1. Non-Refundable Deposits:
We require a non-refundable deposit for all products and services. This deposit secures your purchase and ensures that we can allocate the necessary resources to complete your order. Once the deposit has been paid, it cannot be refunded under any circumstances.
2. No Refunds:
We do not offer refunds on any products or services once they have been paid for in full. We stand by the quality of our products and services and are committed to ensuring your satisfaction. However, we understand that there may be circumstances where a refund is necessary, and we will work with you on a case-by-case basis to find a solution.
3. Rescheduling:
If you need to reschedule your installation, we are happy to work with you to find a suitable alternative date. Please note that if you cancel your installation, the non-refundable deposit cannot be refunded, but we can apply it to a future installation at a later date.
4. Exceptions:
We understand that there may be exceptions to our no refund policy, such as in the case of a manufacturing defect or other extenuating circumstances. If there is a problem with your purchase, please contact us immediately, and we will work with you to find a satisfactory resolution.
Thank you for choosing Astonishing Garage Doors. If you have any questions about our refund policy, please do not hesitate to contact us. We are committed to providing you with the best possible service and ensuring your satisfaction.